Things a removals firm may ask;
- Where are you moving and what is the completion date?
- What is the access like at your current and new home?
- Will people be moving in / out on the same dates as you and in what timeframe?
- What additional services will you require? Packing service, Packing materials, storage?
Ask as many questions as you can, no matter how small or silly. You need to know everything! Standard questions you may want to ask include;
- Insurance
- What insurance does the company offer, what does that include and is there any excess?
- Experience
- Ask about previous overseas removals and references
- Are they a member of any trade associations?
- What qualifications / criteria do they meet?
- Logistics
- When will the removals team arrive and how many people will it include?
- How long will it take to pack all of the belongings
- Where will the goods be stored while waiting for shipping / transport?
- Customs
- Does the firm provide customs forms and information?
- Will they help you fill out the forms?
- What restrictions are in place for said country?
- Costs
- What does the quote include? Taxes, port charges, customs etc.

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